SERVICES
SOCIAL MEDIA MANAGEMENT
• Set up Social Media Accounts • Manage and Update Social media accounts • Facebook Ads • Content Planning • Joining SMM Groups and interacting • Tracking social media accounts • Marketing plan • Posting and Scheduling Facebook Insights
ADMINISTRATIVE SUPPORT
• Data Entry in Word or Google Docs • Transcription, • Internet Research • Typing • Email Management • Calendar Management • Preparing PowerPoint • PDF conversions • Splitting and merging • Dropbox or Google Drive Organization • Creating | Managing Spreadsheets.
CUSTOMER SERVICE
• Handling inbound and outbound calls
• Performed collection calls and analyzing financial situation to offer resolutions • Updating their accounts • Handling second-voice calls to prevent possible complaints • Assisting team members with their difficulty in handling calls.